The value of the function call is then the value returned by the procedure. įunction Call - A function call, of the form name(arguments), evaluates the arguments and then invokes a procedure if name has a value that is a procedure. A procedure definition begins with the keyword proc, and ends with end proc. Procedure - In Maple, a procedure is an object that can be invoked by a function call, be passed arguments, perform some operations, and return a result.
Some of these terms are sometimes used interchangeably, but the distinctions between them are important: Several terms are used frequently when discussing procedures in Maple and other programming languages.
#Callnote will stop in the middle how to
This chapter describes the syntax and semantics of procedures in detail, and discusses how to best make use of procedures in your programs. A procedure in Maple corresponds to a function in languages such as C or Java, a procedure or function in Pascal, or a subroutine in FORTRAN and modern versions of BASIC.Ĭhapter 1 gave a brief introduction to procedures. Once defined, a procedure can be used to perform the same computation repeatedly for different argument values, from different places in a program, or both. Make sure to set the profile timeout to be shorter than the agent's incoming call timeout in his client.A Maple procedure is a sequence of parameter declarations, variable declarations, and statements that encapsulates a computation. If the agent is available, it rings the agent's phone for the designated number of seconds, then rolls to the Attendant profile processing if the agent doesn't answer before the profile timeout. In my testing, when the agent is in a DND status, the call rolls straight to the profile menu, no ringing, and the caller can choose from the options. In the profile set up the options you want - 0 for Operator, 1 would be a Voicemail Transfer to that agent's voicemail, 2 would be a Group Transfer to the Agent's workgroup, etc.
Check the box for "Only perform 'direct to queue'.once per call". Set the "Seconds to wait." field to 15 seconds or whatever you think reasonable to give the agent time to answer. Use Direct to Queue processing for the profile's Call Processing Style, and choose the Agent in the User Queue field. One profile per DID since you want to be able to roll to the Agent's voicemail. You could set up Profiles in Interaction Attendant which match on the DNIS of each DID. I wrote this up pretty quickly so if you need anything clarified let me know. If the caller picks the option to leave a voicemail then just exist out of CustomVoiceMail with p_bTrasnferred still equaling false and the caller will go to the standard voicemail menu. If you blind transfer make sure you set p_bTransferred to true. You could build logic to transfer to different destinations depending on the user. You can make 1 option to transfer to queue where you would initiate a blind transfer to whatever target you want.
#Callnote will stop in the middle code
Also, keep in mind that if you just look for the 1 attribute the value will be YES throughout the call so if the person keeps bouncing around from user to user they will keep getting the up front menu, if needed you can add code to stop this.įor the menu just use a play prompt toolstep to play whatever message you want. Note that this does not distinguis between a DID call to a user, station or queue so if you want it to only be user we will have to look at other attributes. In the customVoicemailHandler get EIC_DNISRoutedCall, if the attribue is set to Yes then you know that this was a DID call. Also it looks like you need to set the server Parameter "Custom Voicemail Enabled" to True. You will need to modify the CustomVoiceMail handler. You would need to be able to customize handlers but you should be able to accomplish this behavior pretty easily.
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